Return conditions

Pursuant to Art. 50 of the Civil Code, the consumer has the right to withdraw from the contract at a distance without giving a reason, without paying compensation or a penalty and without paying any costs (with the exception of the costs provided for in Art. 54, Para. 3 and Art. 55 of the Civil Code) within 14 days from the date of acceptance of the goods by the consumer or by a third party other than the carrier and specified by the consumer, or when the consumer has ordered many goods with one order that are delivered separately - considered from the date on which the consumer or a third party, other than the carrier and specified by the consumer, accepts the last goods.

The right of refusal can only be exercised if the user has presented the goods to the Company in their original packaging in a preserved commercial form, all accessories, accessories, documents and the original receipt/invoice for the purchase.

1. Right to withdraw from the distance contract.
2. You have the right to withdraw from this contract without giving reasons within 14 days.

3. The withdrawal period is 14 days from the date on which you or a third party, other than the carrier and indicated by you, took possession of the goods or in the case of a contract under which the consumer orders many goods in one order, which are delivered separately: the date on which you or a third party, other than the carrier and indicated by you, took possession of the last goods.

   In order to exercise your right of withdrawal, you must notify us (your name, geographic address and, if you have them, telephone number, fax and e-mail address) and of your decision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can complete and submit electronically the attached standard opt-out form or other unambiguous opt-out application on our website (add web address). If you use this option, we will immediately send you in a durable medium (for example, by e-mail) a message confirming receipt of the opt-out.

   In order to comply with the withdrawal period, it is sufficient to send your message regarding the exercise of the right of withdrawal before the expiry of the withdrawal period.

4. Action of refusal. If you cancel this contract, we will refund all payments we have received from you, including delivery costs (except for additional costs associated with a delivery method chosen by you other than the cheapest standard delivery method, offered by us), without undue delay and in any case no later than 14 days from the date on which you inform us of your decision to withdraw from this contract. We will make the refund using the same means of payment used by you in the original transaction and in any case this refund will not be associated with any costs to you. We have the right to delay refunds until we receive the goods back or until you provide us with evidence that you have sent back the goods, whichever is earlier.). We expect you to send or return the goods to us without undue delay and in any event no later than 14 days after the day on which you inform us of your withdrawal from this contract. You must bear the direct costs of returning the goods.

To exercise the right to withdraw from the distance contract, please send an email to: [email protected]

In the case of exercising the right to withdraw from a distance contract, the consumer must send or hand over the goods back to the Company no later than 14 days from the date on which the consumer notified the Company of his decision to withdraw from the contract. Until the goods are handed over to the Company, the risk of their accidental loss or damage is borne entirely by the user.